Troubleshooting

Advertising

• Advertising Troubleshooting Checklist

Capture logs

• Creating a Charles Log
• Creating a Network Log

Debug player

• Brightcove Playback Technology App
• Brightcove Player Error Reference
• Brightcove Player Information Modal
• Brightcove Player Troubleshooting Guide
• Domain Restrictions Messaging
• Display Error Messages Plugin
• Manually Setting the Player Version
• Player Debug Mode
• Player/Plugin Version Testing
• Player Informational Properties
• Sample: Live Custom Error Message
• Step-by-Step: Brightcove Player Debugger
• Running a Network Path Trace
• Using the Player Reference
• Vetting Brightcove Player Releases
• Viewing the Player Configuration