Brightcove Player System Requirements

This topic provides information on what platforms and browsers are supported for the Brightcove Player.
Browser Versions Notes
Microsoft Edge (Win & Mac) Current and two previous major versions  
Microsoft Edge Mobile (iOS, Android) Current and two previous major versions  
Chrome Desktop (Win, Mac) Current and two previous major versions  
Chrome Mobile (Android) Current and two previous major versions  
Chrome Mobile (iOS)1 Not supported Chrome mobile for IOS is not officially a supported browser.
Safari Desktop (Mac) Current and two previous major versions  
Safari Mobile (iOS) Current and two previous major versions  
Firefox Desktop (Win, Mac) Current and two previous major versions  
Firefox ESR Current  
1 DRM playback using Chrome Mobile on iOS is not supported.

 

Notes:

  • HEVC (H.265) video cannot be played on Windows 10 unless the viewer buys and installs this extension. For compatibility with Windows, AVC (H.264) renditions are recommended. See HEVC Video for more information on supported clients for HEVC video.
  • The Windows 10N/10KN editions come without Windows Media Player and related technologies pre-installed. To play video, you can install Microsoft's Media feature pack.
  • Only real machines are supported. While we expect that the player will generally work on virtual machines and Hosted Virtual Desktop (HVD), we do not test on these and do not support them.
  • The “Stock” browser found on earlier versions of Android (often with an icon named “Internet”) has a number of unworkable issues with video playback and is not recommended.
  • Brightcove Player is known to fail when Prototype.js v1.6 is present and may work where v1.7 is present. Brightcove Player does not support any usage in a shared environment with any version of Prototype.js.

  • If TV support is needed, Brightcove recommends leveraging Chromecast and Airplay or developing native applications for tvOS or Android TV.